Frequently Asked Questions (FAQ)
Do you send parcels abroad?
No, often the regulations of each country are different or do not allow the import of these products.
Where are your orders shipped from?
All our orders are packed and shipped from Switzerland.
Does the weight indicated on the items include packaging?
No, the weight indicated is for the merchandise only. The weight specified under each product in the description is an estimate of the weight of the merchandise alone, without packaging.
What is the delivery time?
Shipments are made three times a week, the delivery time is generally 3 days but can reach 5 to 7 days.
What payment methods do you offer?
We offer several payment options:
- E-PostFinance: Pay directly with your PostFinance card or from your E-PostFinance account.
- PayPal: If you have a PayPal account, you will be redirected to it to complete the payment. You can also use a credit card through PayPal by creating a customer account.
- Payment by invoice: You will receive our bank details by email and must make the payment at your bank or post office. Your order will be shipped after confirmation of your payment.
- Twint: Pay easily with TWINT. A window with a QR code will appear during checkout, allowing you to pay with TWINT.
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Address
PipeShop.ch
Route des Dailles 16,
CH-1752 Villars-sur-Glâne